Where has customer service fallen the most ... The solution? Companies have to do better by putting their customers first, according to the CMP report. But how can a company improve the ...
How to call eBay's customer service team about fraud eBay doesn't run a general customer support number anymore. But they do still run a hotline for eBay members who have been victims of fraud.
My aggravating (and embarrassing) path to that knowledge should serve as a lesson for companies in how not to do customer service if you want to retain your customers. It's also a valuable lesson ...